Privacy
policy

Flowplateaux Co., Ltd. (the "Company") sets forth this Privacy Policy (this "Policy") with regard to the treatment of user information that the Company collects, including but not limited to personal information (the “User Information”), as follows and will comply with all laws and regulations regarding personal information, and will strive to safely store, protect, and properly handle the User Information we collect

1.Application

This Policy applies to the User Information that the company collect. However, if there is a separate privacy policy for an individual service provided by the Company, the privacy policy for that individual service will take precedence over this Policy.

2.Definition

In this Policy, the following terms have the following meanings. Terms not defined in this Policy shall be as defined in the Act, the Order to Enforce the Act, and the Enforcement Rules for the Act.

Terms Definition
the "Act" the Act on the Protection of Personal Information
the “Order” the Cabinet Order to Enforce the Act on the Protection of Personal Information
the “Rules” the Enforcement Rules for the Act on the Protection of Personal Information
Personal information "Personal information" as defined in Article 2, paragraph (1) of the Act
Personal data "Personal data" as defined in Article 2, paragraph (6) of the Act
Retained personal data " Retained personal data " as defined in Article 2, paragraph (7) of the Act
the “User Information” Personal information and other information created or accumulated in relation to users, that are collected by the Company pursuant to this Policy.

3.User Information to be Collected and Purpose of Use

The Company will collect the following information for the following purposes of use.

User Information to be collected Purpose of Use
name, e-mail address, telephone number, information transmitted by the user through entrance forms or other methods specified by the Company (The above information is required.) to respond to the content of the user’s inquiry.

4.Restriction due to a Utilization Purpose

The Company shall not handle personal information without obtaining in advance a user's consent beyond the necessary scope to achieve the purpose of use specified pursuant to the provisions under the preceding Article. The provisions of this paragraph shall not apply to those cases set forth in the following.

(1) cases based on laws and regulations
(2) cases in which there is a possibility that informing a user of, or disclosing to the public, a utilization purpose would harm a user or third party's life, body, fortune or other rights and interests
(3) cases in which there is a possibility that informing a user of, or disclosing to the public, a utilization purpose would harm the rights or legitimate interests of the Company
(4) cases in which there is a need to cooperate in regard to a central government organization or a local government, or a person entrusted by them performing affairs prescribed by laws and regulations, and when there is a possibility that obtaining a user's consent would interfere with the performance of the said affairs
(5) cases in which it can be recognized, judging from the acquisitional circumstances, that a utilization purpose is clear

5.Supervision over a Trustee

The Company may entrust whole or part of the handling of personal data to a third party within the necessary scope to achieve the purpose of use specified in Article 3. In this case, the Company shall select a person who is recognized to handle personal information appropriately in light of the security management measures taken by the third party concerned, appropriately stipulate matters related to the handling of personal information, such as security management, confidentiality, and conditions for re-consignment, in consignment contracts, etc. and exercise necessary and appropriate supervision over an entrusted person.

6.Third Party Provision

6.1 The Company shall, except in those cases set forth in the following and otherwise provided in this Policy, not provide personal data to a third party without obtaining in advance a user's consent.
(1) cases based on laws and regulations
(2) cases in which there is a need to protect a human life, body or fortune, and when it is difficult to obtain a user's consent
(3) cases in which there is a special need to enhance public hygiene or promote fostering healthy children, and when it is difficult to obtain a user's consent
(4) cases in which there is a need to cooperate in regard to a central government organization or a local government, or a person entrusted by them performing affairs prescribed by laws and regulations, and when there is a possibility that obtaining a user's consent would interfere with the performance of the said affairs

6.2 This website has installed Google Analytics, an access analysis tool, which collects traffic data from visitors to this website. The traffic data includes information about the attributes of visitors to our site and their visit history, but it does not include personal information. The collection of traffic data by Google Analytics can be disabled by installing the "Google Analytics Opt-out Add-on". For more information about the collection of information by Google Analytics, please see Google's policies and rules.

7.Joint Use

The Company may jointly use personal information of the users as follows. The Company shall, in case of altering the name or appellation of a person responsible for controlling personal data prescribed below, in advance inform a user of the contents to be altered or put them into a state where a user can easily know.

(1) Items of Personal Information to be Jointly Used Personal data as prescribed in Article 3
(2) Party to Jointly Use Personal Information Parent company, subsidiaries and other affiliated companies of the Company, including Abstract Engine Co., Ltd.
(3) Purposes of Joint Use Conduct the necessary business collaboration to achieve the purpose of use specified in Article 3.
(4) Party Responsible for Management of User Information 8th floor, Meguro Higashiyama Building, 1-4-4 Higashiyama, Meguro-ku, Tokyo
Flowplateaux Co., Ltd.
Representative Director
Hidenori Chiba

8.Disclosure of Personal Information

Upon request from the user to disclose its personal information under the Act in the procedures prescribed in Article 10 of this Policy, the Company shall, without delay, disclose to the user such information after confirming that the request is made by the user itself, to the extent required to do so under the Act and other applicable laws and regulations.

9.Correction and Suspension of Use of Personal Information

9.1 If the Company is required pursuant to the provisions of the Act by the user in the procedure prescribed in Article 10 of this Policy to take one of the actions set forth in the following items, then the Company shall, without delay after confirming that the request is made by the user itself, conduct an appropriate investigation and based upon the results thereof, correct the content or suspend the use of such personal information, and notify the party to that effect. In cases where the Company decides not to make such correction or suspension of the use, the Company shall notify the user to that effect.
(1) correct the content of personal information due to the reason that such information is false
(2) suspend use of personal information due to the reason that such information is being handled beyond the scope of the purpose of the use previously made public, or has been collected in a fraudulent or otherwise illicit manner

9.2 In the event that the Company is required by the user to delete its personal information and has determined that it is necessary to accept such request, the Company shall, after confirming that the request is made by the user itself, delete such personal information and notify the party to that effect.

9.3 Should the Company not be obligated to correct, or suspend use of, information under the Act and other applicable laws and regulations, Sections 9.1 and 9.2 shall not apply.

10.Procedure for Responding to a Demand etc. for Disclosure etc.

10.1 The user may demand of the Company disclosing, notifying the purpose of use, correction, etc., a utilization cease or deletion of the use of, or ceasing a third-party provision of their personal data in accordance with the following procedures. However, this does not apply to cases that fall under the exceptions set forth in laws and regulations.
(1) How to make a request
(i) In the case of a written request
Please send a written request with the necessary documents attached to the address described in Article 12.
(ii) In the case of a request by electronic or magnetic records
Please send an e-mail to the e-mail address described in Article 13 with the required documents attached.
(2) Required Documents
(i) (for each applicable case) Request forms for notification of the purpose of use of retained personal data, disclosure of retained personal data, correction, etc. of retained personal data, suspension of use of retained personal data, ceasing a third-party provision of the retained personal data.
(ii) A copy of your identify confirmation documents (driver's license, passport, etc.)
(iii) If the application is made by a proxy, documents evidencing the proxy's authority
(3) Fee
A fee of 1,000 yen will be charged for each request.

10.2 The Company may not respond to such request if the required documents specified in the preceding paragraph are insufficient or if the fee has not been paid.

11.Amendment

The Company may amend this Policy. In the event of any amendment to this Policy, the Company shall inform the effective time and content of the amended Privacy Policy by posting on the website of the Company or other appropriate way, or notify the user of the same. However, that in the event of an amendment to this Policy that legally requires the consent thereto of the users, the Company will obtain the consent of the said users by the method prescribed by the Company.

12.Personal information handling business operator

The address, name and name of the representative of the Personal information handling business operator are as follows.
•8th floor, Meguro Higashiyama Building, 1-4-4 Higashiyama, Meguro-ku, Tokyo
•Flowplateaux Co., Ltd.
•Representative Director; Hidenori Chiba

13.Inquiries

If you have any questions regarding this Privacy Policy, or if you wish to make a complaint regarding our handling of your personal data, please contact us at the email address provided below.
info@flowplateaux.com

14.Language

The Japanese language version of this Policy is legally binding in case of any inconsistencies between Japanese version and English version.

Prescribed on 1/29/2021